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We bought our tickets (€10) from the ticket machine instead. There was a gantry that we needed to pass through but we could still exit on the other side.
Swiss had an aggressive advertisement campaign in Milan.
The trains from Milan Cadorna to MXP run every half an hour.
Shortly after departure, a conductor came around to check for tickets. As Malpensa Express is a dedicated airport train service, there is plenty of space for luggage. We would reach MXP T1 29 minutes later.